- Monday - Friday 08:00-17:00
- (+62) 21-2002-2012
Record Retrieval Solutions
A trusted choice for accurate and timely record retrieval
From managing sensitive medical records to supporting legal and insurance cases, our record retrieval services offer end-to-end support. Our experienced team ensures every file is handled securely, accurately, and delivered on time so you can focus on serving your clients with confidence.
Trusted, secure record solutions for timely results.
We handle your record retrieval needs efficiently and securely, allowing your teams to focus on what matters most. Our specialists manage everything from request verification and initial provider contact to follow-ups, quality checks, document indexing, and final delivery all with strict attention to compliance and accuracy.
Why Choose Us.
Skilled Record Specialists
Our team is extensively trained to work directly with hospitals, clinics, and physicians, ensuring every request is handled with professionalism and care.
Quick Turnarounds
We work overnight (US time), organizing and indexing records so your team wakes up to completed work, faster case processing, and happier clients.
Quality First
We maintain rigorous attention to detail, ensuring each record is verified, accurately indexed, and quality-checked for completeness and compliance.
Cost Savings
Our offshore operations help you reduce operational costs by over 60%, freeing up resources for client acquisition and business growth.
Flexible Support.
We adapt to your record volume no need to worry about maintaining an in-house retrieval team year-round. Scale up or down as your needs change.
Get a Quotation
Our Retrieval Process.
Records retrieval done right not only saves time and costs it strengthens your operations, builds trust, and empowers your team to focus on what truly matters.
- Customer Service
We handle incoming calls and emails from law firms, insurance reps, and medical providers, ensuring clear and timely communication at every step.
- Order Entry & Verification
Our specialists accurately validate incoming requests, verify HIPAA authorizations, and cross-check patient data against databases for precision.
- Initial Contact
We connect directly with doctors, facilities, and custodians to confirm necessary details and capture additional requirements, ensuring smooth processing from day one.
- Follow-Up & Coordination
Our agents build strong relationships with record custodians, handle payment verifications, and follow up to accelerate record collection and resolve bottlenecks.
- Quality Assurance
Every record undergoes thorough QA checks verifying image quality, removing unnecessary pages, and cross-checking key identifiers (like patient name and DOB) to guarantee accuracy.
Streamline your records with us.
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Contact Info
- Jln Cempaka Wangi No 22, Jakarta - Indonesia
- Mon - Fri : 08:00-17:00
- hello@yourdomain.tld
- +6221 2002 2012